SHIPPING

'Standard Mainland UK delivery' is FREE OF CHARGE. This can take up to 7 working days – assuming that your order is a Ready to Wear stock item and not made-to-order.

Bespoke delivery times will vary as we have to design and make your headpiece before we ship it to you. However, we contact every customer with an expected shipping date so you will know when you will receive your delivery. Please put a required-by-date on your order notes, which will help us prioritise our design work.

Standard delivery to United States and European destinations (including Eire, Northern Ireland & the Channel Islands) is £45 and can take up to 7 working days – assuming that your order is a Ready to Wear stock item and not made-to-order. Please contact us to purchase.

Please use our contact form should you require a quote for delivery to destinations outside of those specified above (i.e. all destinations outside of UK and Europe).

We always strive to produce and ship your item as quickly as we can. If you require your hat for a specific date, please contact us before ordering. 

RETURNS

We work very hard to ensure that you will be delighted with your purchase, but in the event that you would like to return a piece to us, please note the following policy is applicable:

Unsuitable Ready to Wear items may be refunded or exchanged within 7 days from the date you sign for the delivery. Before you return something you must notify us to request a refund. The item you return must be in new, unused, and unworn condition. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Custom-made items are special orders, and as such, these items cannot be exchanged or returned.